Patient Portal

    Manage your health information all in one place.

    The Patient Portal enables you to easily view your secure lab reports online. Behavioral Health health information is not accessible through Patient Portal.


    Patient Portal Setup Instructions

    • Create an Account

      On the same day of your visit to our office, please check your inbox for an email from “PM Urgent Care Patient Portal'' that includes your username, a link to the portal, and setup instructions. Please note that the username will be unique for each patient. You will need your phone number and the patient’s date of birth to complete the setup and it must match the information provided for the patient’s chart. The email subject line will be “Portal login information from your doctor’s office.” If you don’t see the email, check your spam/junk folder. You must set up your patient portal in order to view your test results.

      IMPORTANT: The patient portal is different from your PM Pediatric Care Telemedicine account. Your test results will NOT be available on PM Pediatric Care Telemedicine

    • Accesing The Portal

      After completing account setup, you can access the portal by visiting and clicking the Patient Portal button on the homepage, or by downloading the Healow app to login. When prompted, use our practice code: HAFHBD. If you cannot remember your password after setting up your account, click on the “trouble logging in” button on the portal homepage to recover the portal.

    • Viewing Test Results

      Via Desktop: New labs will show on the patient’s dashboard/home screen. To view lab results a second or third time, click Medical Records on the left side of the portal and choose Lab/Diagnostic Reports.

      Via Healow app: To view labs, click My Records on the wheel and then Results on the next screen. Letters and test results can only be printed from a desktop device.