PM Pediatric Care Logo

Start A Virtual Visit

Connect with a pediatric expert virtually.

It’s never convenient when your child falls ill or gets injured. Now, you can get instant access to a compassionate pediatric expert through virtual visits. Download our app to use your smartphone or tablet, or log on using your computer browser. See one of our doctors when it’s convenient for you, as long as your child is present at the time of their visit.

Pediatric Experts are available for virtual visits in the following regions:

  • NY, NJ, CT: 6am – midnight (M-F); 8am – midnight (weekends)*
  • PA, DE: 8am – 10pm (daily, including weekends)*
  • IL: 10am – midnight (daily, including weekends)*
  • VA, MD, DC: 6am – midnight (M-F); 8am – midnight (weekends)*
  • MA: 6am – 10pm (M-F); 8am – 10pm (weekends)*
  • NC, FL: 6am – 10pm (daily, including weekends)*
  • AK, CA, TX: 8am – 10pm (daily, including weekends)*

*Holiday Telemedicine Hours: 

  • NY, NJ, CT:
    • Christmas Eve, Dec. 24th: 6am – midnight
    • Christmas Day, Dec. 25th: 8am – midnight
    • New Year’s Eve, Dec. 31st: 6am – 10pm
    • New Year’s Day, Jan. 1st: 8am – midnight
  • PA, DE:
    • Christmas Eve, Dec. 24th: 8am – 10pm
    • Christmas Day, Dec. 25th: 8am – 10pm
    • New Year’s Eve, Dec. 31st: 8am – 10pm
    • New Year’s Day, Jan. 1st: 8am – 10pm
  • IL: 
    • Christmas Eve, Dec. 24th: 10am – 6pm
    • Christmas Day, Dec. 25th: 10am – midnight
    • New Year’s Eve, Dec. 31st: 10am – 10pm
    • New Year’s Day, Jan. 1st: 10am – midnight
  • VA, MD, DC: 
    • Christmas Eve, Dec. 24th: 6am – 6pm
    • Christmas Day, Dec. 25th: 10am – midnight
    • New Year’s Eve, Dec. 31st: 6am – 10pm
    • New Year’s Day, Jan. 1st: 8am – midnight
  • MA: 
    • Christmas Eve, Dec. 24th: 6am – 6pm
    • Christmas Day, Dec. 25th: 8am – 10pm
    • New Year’s Eve, Dec. 31st: 6am – 10pm
    • New Year’s Day, Jan. 1st: 8am – 10pm
  • NC, FL:
    • Christmas Eve, Dec. 24th: 6am – 6pm
    • Christmas Day, Dec. 25th: 6am – 10p
    • New Year’s Eve, Dec. 31st: 6am – 10pm
    • New Year’s Day, Jan. 1st: 6am – 10pm
  • AK:
    • Christmas Eve, Dec. 24th: 8am – 10pm
    • Christmas Day, Dec. 25th: 8am – 10p
    • New Year’s Eve, Dec. 31st: 8am – 10pm
    • New Year’s Day, Jan. 1st: 8am – 10pm
  • CA:
    • Christmas Eve, Dec. 24th: 8am – 6pm
    • Christmas Day, Dec. 25th: 8am – 10p
    • New Year’s Eve, Dec. 31st: 8am – 10pm
    • New Year’s Day, Jan. 1st: 8am – 10pm
  • TX:
    • Christmas Eve, Dec. 24th: 8am – 6pm
    • Christmas Day, Dec. 25th: 10am – 10p
    • New Year’s Eve, Dec. 31st: 8am – 10pm
    • New Year’s Day, Jan. 1st: 8am – 10pm
Request A Virtual Visit

Overview

Receive care from anywhere.

PM Pediatric Telemedicine offers the same trusted in-office care from the comfort and convenience of your home. We meet your family where you need us most.

Our pediatric experts and specialists care for babies, children and young adults through age 26 to diagnose and treat common urgent conditions.

  • Alaska
  • California
  • Connecticut
  • Delaware
  • Florida
  • Illinois
  • Maryland
  • Massachusetts
  • North Carolina
  • New Jersey
  • New York
  • Pennsylvania
  • Texas
  • Virginia
  • Washington D.C.

For details on paying for your visit, please visit the FAQ section on this page.
Visit our Insurance page to see if your insurance covers virtual visits.

Many common pediatric illnesses can be diagnosed and treated effectively with PM Pediatric Telemedicine.

These include:

  • Cough and cold symptoms
  • Respiratory infections
  • Flu
  • Pink eye/conjunctivitis
  • Stomachache/vomiting/diarrhea
  • Fever
  • Skin rashes
  • Seasonal allergies
  • Injury consultation

Request a virtual visit and register using your phone

  • 1

    Download the “PM Pediatric Telemedicine APP” OR visit the Apple Store/Google Play and search “pmpanywhere.”

  • 2

    Open the APP and click on “CREATE YOUR ACCOUNT”

  • 3

    Enter YOUR NAME and DATE OF BIRTH to continue moving through the registration process, making sure to fill out and check off ALL boxes, including your demographic information.

  • 4

    Once you have completed the registration process, you will be assigned as the ACCOUNT HOLDER. You will then be redirected to the home screen of your account, where you can add yourself as a patient, in addition to your children and other family members as dependents.

     

  • 5

    Scroll down and click on MY ACCOUNT. On the top right, click on the “+” sign. Click on the purple arrow on the top right to navigate back to the home screen

  • 6

    Once you have added all patients, go back to the home screen and click on REQUEST A VISIT. You will then be asked to select a patient and enter your state. You will also need to update you or your child’s medical profile if you did not fill it out completely when ADDING THE PATIENT.

Request a virtual visit and register using your desktop

  • 1

    Open a new browser and type in: www.pmtelemedicine.com

  • 2

    Click on “CREATE YOUR ACCOUNT”

  • 3

    Enter YOUR NAME and DATE OF BIRTH to continue moving through the registration process, making sure to fill out and check off ALL boxes, including your demographic information.

     

  • 4

    Once you have completed the registration process, you will be assigned as the ACCOUNT HOLDER. You will then be redirected to the home screen of your account, where you can add yourself as a patient, in addition to your children and other family members as dependents.

     

  • 5

    Scroll down and click on MY ACCOUNT. On the top right, click on the “+” sign. Click on the purple arrow on the top right to navigate back to the home screen

  • 6

    Once you have added all patients, go back to the home screen and click on REQUEST A VISIT. You will then be asked to select a patient and enter your state. You will also need to update your child’s medical profile if you did not fill it out completely when ADDING THE PATIENT.

Many common pediatric illnesses can be diagnosed and treated effectively with PM Pediatric Telemedicine.

These include:

  • Cough and cold symptoms
  • Respiratory infections
  • Flu
  • Pink eye/conjunctivitis
  • Stomachache/vomiting/diarrhea
  • Fever
  • Skin rashes
  • Seasonal allergies
  • Injury consultation

VIEW WAIT TIMES

Prepare for your virtual visit with our real-time schedule.

Please review the current estimated wait time* for your virtual visit. When a clinician is available, a notification will be sent to your computer or phone. If you do not respond, we will call you directly at the phone number you provided during the visit request. You may walk away from your computer or leave the mobile app if needed, but please keep your phone nearby.

*Actual wait times can vary from the current wait time as these numbers are provided as an estimate only.

Estimated wait times are available from 9am – 11pm.

Pediatric Experts are available for virtual visits from 6am – midnight.

*California virtual visits available 8am – 10pm

Waiting times refreshing in: seconds
State
Est. Wait Time
# of Patients in Line

FAQS

Sometimes the best care for your child doesn’t need to involve an in-person office visit.

If you’re new to telemedicine, or have a specific question, take a look at the FAQs below to see if we can help familiarize you with our telemedicine practices.

Telemedicine is a medical visit with a pediatrician using a webcam-enabled smartphone, tablet, or computer. Instead of traveling to an office or hospital, you can access the same level of care wherever you need to be.
Telemedicine is able to provide the same high level of care from the comfort of your home and reduces the amount of time missed from work or school to go to the office. With health concerns dominating the news, we know how important it is to have a trusted resource you can access from the convenience and safety of your home. PM Pediatric Telemedicine is available anytime, wherever you are, to provide that reliable care.
Right now the PM Pediatric Telemedicine program is available in Alaska, California, Connecticut, Delaware, Florida, Illinois, Maryland, Massachusetts, North Carolina, New Jersey, New York, Pennsylvania, Texas, Virginia, and Washington D.C. We are growing our telemedicine offering and have plans to expand beyond these states.

Many common pediatric illnesses can be treated effectively with telemedicine. These include:

  • Cough and cold symptoms
  • Respiratory infections
  • Flu
  • Pink eye/conjunctivitis
  • Stomachache/vomiting/diarrhea
  • Fever
  • Skin rashes
  • Seasonal allergies
  • Sprains and strains
Your child will be seen by a pediatrician, pediatric physician assistant or pediatric nurse practitioner. Our PM Pediatric Care physicians are board-certified in pediatrics and many have multiple subspecialty training and board certifications. All of our PM Pediatric Care healthcare professionals are experts in pediatrics and licensed to practice medicine in your state.
Most visits are answered in 30 minutes or less. However, due to pandemic volume surges, wait times may be extended up to several hours. The app will notify you when our healthcare provider is ready. Even if you are not at your computer or in the app, our providers will call the phone number you have listed for the visit. Please make sure your child is with you at the time of their visit.
PM Pediatric Telemedicine is fully HIPAA compliant and secure. You can be assured that your conversations with the clinician and your records are secure and private.
At the time of the telemedicine visit, Patients with Commercial Insurance will have a $25 copay. Click here to view our participating insurance companies. Patients with Medicaid or TRICARE will have $0 copay. Your insurance company will determine any additional financial responsibilities you may have based on the specifics of your individual policy. Patients with Non-Participating Commercial Insurance will be billed a “prompt pay” discount rate of $100.
If you are not covered by insurance, you will be billed a “prompt pay” discount rate of $100 at the time of visit. The $100 will be considered payment in full and there will be no further charges.
Any prescriptions will be e-prescribed to the pharmacy of your choice.
Your clinician can create a work or school excuse note, which can be easily accessed through your PM Pediatric Telemedicine account.

You may use any computer, tablet or smartphone that has a web camera and video capability. Our mobile app is available on both iOS (iPhone or iPad) or Android mobile platforms. Performance may be improved by connecting through Wi-Fi when possible. Please make sure your child is with you at the time of their visit.

Click here for registration instructions

Click here for contact information.
No. You can create an account for yourself and add children or other family members. This allows you to easily access information for each family member within the same account. Family members 18 years or older will be connected to your account but will require a separate username and password to access their medical information and request a visit.
In some instances, the clinician may discover a more serious condition that requires your child to be seen in person for a more thorough examination or testing that is not available at home. In these cases, our clinician will work with you to decide the appropriate level of follow-up (office vs. urgent care vs. emergency room) as well as whether follow-up needs to be immediate or the next day. In all cases, our goal is to make sure your child receives the appropriate care for their condition.

Visit our Behavioral Health page to learn more.