PM Pediatric Care is committed to making payment as convenient as possible for our patients. Our policy is to collect payments via credit card, flexible spending card, cash, or check at the time of service. If you have insurance, our verification system will indicate whether you have an unmet deductible and determine your expected payment.
At the time of your visit, you will also be asked to store a credit card on file. Afterwards, we keep your payment method on file with our HIPAA-compliant, secure credit card processor in the event there is additional patient responsibility. For your protection, only a portion of your card will be visible in our computer system.
Once your insurance company has processed your claims, they will send an Explanation of Benefits (EOB) to both you and our billing department, showing your total patient responsibility. Upon receipt of the EOB, our billing department will determine if there is a remaining balance based on your insurance company’s adjustment/payment. If there is an additional balance, you will receive an email with the amount due. We will charge the card on file 5 days after this initial email. If you disagree with the patient amount owed, please contact your insurance carrier immediately.
A statement will be sent for any remaining patient balance. All balances are due upon receipt of your statement. Any outstanding balance must be paid during registration prior to any future visits.
If you do not pay in full at the time of service and/or provide a payment method to be placed on file, you/your child may not be seen. Note that, in accordance with New York State law, patients in NY are not required to have a credit card on file before receiving medically necessary services. However, payment in full of the patient’s expected responsibility based on our agreements with your insurance company and any outstanding balance from prior visits is still required.
Please contact our billing department should you have any questions: 516-869-0650 x305 or billing@pmpediatrics.com.
