Please review our frequently asked questions and answers below.
PM Pediatric Care is a pediatrician-led company that provides acute care, behavioral health, and school health services across the country. As the only national healthcare company focused on the quality and innovation of pediatric care, we make providing whole child-care more accessible and easier to understand for families. PM Pediatric Care has had over 3 million visits to patients hailing from over 2,000 towns and cities in all 50 states and the District of Columbia, and more than a dozen countries worldwide.
PM School Health provides both physical and mental health services to schools. Each school district decides which of these services they would like to be offered to their students. Please check with your school to determine which services are being offered in your school district.
There is no cost for services at the time of the visit and no student will be turned away from services due to lack of insurance. For those families who have health insurance, PM Pediatric Care will collect this insurance information at time of registration and will submit the claim to your insurance company for services provided. Your insurance company will determine any additional financial responsibilities based on your individual policy. If your child is uninsured, you will not receive a bill for these services.
Visits are scheduled by a student’s school personnel. You may request that your child be seen by contacting your school. Physical health visits may be requested on demand by a designated member of your child’s school.
Mental health visits may be scheduled during a time of day that does not interfere with a student’s academic classes by a designated member of your child’s school.
Parents/guardians can be added to a physical health visit virtually (phone or video) upon request. Parents/guardians are encouraged to participate in part of the behavioral health visits virtually either by phone or video as appropriate for age and condition.
After a physical health visit, discharge summaries will be sent to parents/guardians via secure email or text. It is important a child’s medical home is aware of all care and we will send a copy of the visit summary to your child’s medical home on record.
Mental health specialists will provide updates over the course of treatment via phone, secure text and /or secure e-mail. Once the student’s goals are met, the clinician will provide a summary with further recommendations if needed via secure email or text. It is important that a child’s medical home is aware of all care a child receives so we will send a summary of care to your child’s medical home on record.
Our virtual visits are fully HIPAA compliant and secure. You can be assured that your child’s conversations with the clinician and records are secure and private.
All prescriptions will be e-prescribed to the pharmacy of your choice.
The PM Pediatric Health specialist can create a work or school excuse note, which can be easily be received via secure email or text.
In some instances, the clinician may discover a more serious condition that requires your child to be seen in person for a more thorough examination or testing that is not available at school. In these cases, our clinician will work with your school’s designated personnel to facilitate the appropriate referral.
If you need medical assistance AFTER HOURS, please contact your primary care pediatrician, or visit your nearest urgent care or emergency department.